Tracking FAQ
Shipping time for 2D orders is 5-7 days.
Shipping time for 3D orders is 7-12 days.
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Check the Tracking Number: Ensure that the tracking number is entered correctly without any typos or extra spaces.
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Carrier Website: Verify that you are using the correct carrier’s website (e.g., USPS, FedEx, UPS) to track your package.
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Update Delay: Sometimes there can be a delay in tracking updates. Give it a few hours and check again.
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Contact the Carrier: If the tracking number still doesn’t work, contact the carrier’s customer service for more information.
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Contact the Sender: Reach out to the sender or the online store where you made the purchase. They might be able to provide more details or help resolve the issue.
Average production time for 2D orders is 3-5 business days and 3D orders is 5-8 business days.